Experts

Marla Smith, MHSA

Marla Smith, MHSA, serves as a consultant for HCPro. Her areas of expertise are in medical staff and nursing peer review, medical and hospital quality performance improvement, and physician- and hospital-based data analysis. Smith works closely with clients during the assessment and restructuring of medical staff and hospital quality programs. She assisted in the design and development of HCPro’s Peer Review Case Tracking and Physician Profile Reporter databases and works with clients in the implementation and training phases for both programs.

Prior to working with HCPro, Smith worked for several years with a Denver-area healthcare system in its health information management department and medical staff office.

Smith graduated from Regis University in Denver with an undergraduate degree in health information management and a graduate degree in health services administration.

 

Sally PelletierSally Pelletier, CPMSM, CPCS

Sally Pelletier, CPMSM, CPCS, is director, Credentialing Services, with The Greeley Company in Danvers, MA. She brings nearly two decades of credentialing and privileging experience to her work with medical staff leaders and medical services professionals across the nation. Pelletier advises clients in the areas of accreditation compliance, credentialing and privileging assessment and redesign, medical staff services department assessments, and leadership and development training for medical services professionals.